Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that permits dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, giant restorations (i.e. bridges, crowns) and permits dental professionals to solely concentrate on affected person training, whereas additionally holding them actively engaged all through their therapy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to offer my purchasers with an enhanced interactive, academic, and client-centered method to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger kids at residence, it was additionally key that I structured my enterprise to make sure a wholesome work-home life steadiness.
As LifeSmiles grew and advanced over time, many challenges arose when it got here to working the executive and clerical points, and charting was one of many principal time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020, and since doing so, this system has develop into invaluable, with quite a few advantages for my workplace, my work as a clinician, and my purchasers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are various shortcut instructions that enable for quicker, more practical, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks information as you chart; due to this fact, eliminating missed or inaccurate info. The software program shortly information lacking tooth, probing depths, recession, furcation, mobility, bleeding factors, exudate, and enormous restorations reminiscent of crowns, and bridges. Its voice recognition expertise is educated to select up every supplier’s voice, so it understands what you might be calling out. Background music and consumer conversations don’t influence charting and it repeats the information to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used beneath a face defend and with an N95 masks. This makes it a breeze to work with throughout consumer appointments.
- Aids in Analysis and Analysis: VoiceWorks makes use of the recorded info you relay, and breaks it down into helpful knowledge, which makes charting far easier and helps with figuring out a dental hygiene analysis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating objectives.
- Interactive and Academic: I’m a robust believer that data is energy. I spend fairly a little bit of time educating my purchasers on their present oral well being circumstances and how you can obtain improved outcomes. VoiceWorks has additionally develop into a stable useful resource for consumer training. As you might be charting, VoiceWorks repeats the information, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the consumer to areas of concern. As soon as charting is full, I can present the consumer their chart and evaluation the dental illness course of and different findings. The chart is visually stimulating and simple for purchasers to grasp and might be printed or emailed for the consumer’s file. They typically touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Because of the knowledge VoiceWorks supplies throughout visits, purchasers return motivated and desperate to see their enchancment.
- Assists With Therapy Acceptance: When purchasers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of beneficial therapy. This not solely helps promote good oral well being for my purchasers but in addition assists with my observe’s backside line.
- Price-effective: Whereas there may be an preliminary funding and a month-to-month charge, the value-add that VoiceWorks supplies outweighs these prices. It has helped me to avoid wasting time, which might be spent specializing in my purchasers, different areas of my observe, or with my household. Shoppers typically remark that they’ve by no means had their oral well being defined to them so effectively, which not solely assists with retention but in addition will increase my consumer base via referrals. Plus, it presents that “WOW” issue throughout consumer visits that I envisioned for my observe once I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the various accolades I’ve listed above, the coaching supplied with the software program was simple, the instruments themselves are user-friendly, and the technical assist supplied with the product is excellent. Together with integrating GBT, purchasers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely advocate VoiceWorks to any dental hygienist or oral healthcare observe.”
To be taught extra about VoiceWorks, go to oralscience.com