수요일, 7월 17, 2024
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Social Safety Improves Buyer Expertise Rating


January 25, 2024 •
By Daybreak Bystry, Performing Affiliate Commissioner, Workplace of Strategic and Digital Communications


Studying Time: 1 Minute

Final Up to date: January 25, 2024

We’re dedicated to enhancing customer support by offering extra entry to our packages and companies, and our efforts have paid off.

We’re proud to announce that Social Safety’s rating on Forrester’s 2023 Buyer Expertise Index elevated by 3.3 factors – the one company on the checklist to make a big acquire.

We achieved this larger rating by specializing in key initiatives in 2023, like:

  • Implementing on-line scheduling for in-office enumeration appointments. Clients can now schedule appointments on-line for each authentic and substitute Social Safety playing cards. This service is at the moment accessible in all 50 states, in addition to Puerto Rico and the Virgin Islands.
  • Conducting a focused mail marketing campaign to succeed in individuals who could also be eligible for Further Assist with Medicare prescription drug prices and Medicare Financial savings Packages with enrollment info. Please see our publication, Understanding the Further Assist with Your Medicare Prescription Drug Plan.
  • Using methods to assist individuals dealing with boundaries in accessing our packages and companies, together with individuals with:
    • Restricted revenue and sources.
    • Restricted English proficiency (LEP).
    • A danger of homelessness.
    • Psychological and behavioral disabilities.
  • Partnering with the U.S. Division of Agriculture’s Meals and Diet Providers to check new methods to make it simpler for SSI candidates to entry diet help packages. For extra info, please see our press launch.

Forrester’s’ recognition of our customer support enhancements displays our dedication to creating it simpler so that you can do enterprise with us. We invite you to be taught extra on Forrester’s web site. Please share this information with those that might have it.

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